Return Policy

Return Window

At Kaybec, we want you to be completely satisfied with your purchase. If for any reason you need to return an item, you can do so within 14 days of receiving your order.

Refund Processing

Once we receive your returned item, we will process your refund promptly. The purchase price will be credited back to your account within five working days.

Return Condition

To ensure a smooth return process, items must be returned in their original condition. This means they should be unused, in their original packaging, and with all tags attached.

Return Shipping Costs

Please note that the cost of return shipping is the responsibility of the customer, unless the return is due to a defect or an error on our part.

If you have any questions about our return policy or need assistance with your return, please do not hesitate to contact our customer service team. You can reach us at:

Email: [email protected]
Phone: ‭0424 685 118

We’re here to help and ensure that your experience with Kaybec is a positive one.