Privacy policy

Introduction

This Privacy Policy describes how Kaybec (the "Site") collects, uses, and shares your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information about cookies and how to disable them, visit All About Cookies.
  • Log Files: Track actions occurring on the Site, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information that we collect to:

  • Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations);
  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • Provide you with information or advertising relating to our products or services in accordance with your preferences.

We use the Device Information that we collect to:

  • Help us screen for potential risk and fraud (particularly your IP address);
  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information as described above. For example:

We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here. You can opt-out of Google Analytics here.

Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information, or to otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page here.

You can opt-out of targeted advertising by using the following links:

  • Facebook: Facebook Ad Settings
  • Google: Google Ad Settings
  • Bing: Bing Ads Settings

Additionally, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal here.

Text Marketing and Notifications

By entering your phone number during checkout, subscribing via our subscription form, or a keyword, you agree to receive text notifications (for your order, including abandoned cart reminders) and text marketing offers from us. Text marketing messages will not exceed 20 per month. Consent is not a condition for any purchase.

To unsubscribe from text marketing messages and notifications, reply with "STOP" to any mobile message we send you or use the unsubscribe link provided in any of our messages. Alternative methods of opting out will not be considered valid. Message and data rates may apply.

For any questions, text "HELP" to the number you received the messages from. You can also contact us for more information. To opt-out, follow the procedures outlined above.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices in response to a Do Not Track signal from your browser.

Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or to make a complaint, please contact us:

Phone: ‭0424 685 118
Email: [email protected]